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FAQ

WHAT IS A BUILDING AND PEST INSPECTION?
A building and pest inspection is undertaken prior to a buyer purchasing a property, and is generally a condition of sale. It is essential that you appoint an experienced, licensed building and pest inspector to carry out the inspection to ensure all major and minor defects are reported. The inspector will return a report on the property noting any defects found, your report will also include photos of all reported issues.

ARE YOUR INSPECTORS LICENSED?
All of our building and pest inspectors are licensed builders who have been operating under that license for at least 10 years. As well as this, all of our inspectors carry pest certifications and their own insurance.

CAN I BE PRESENT AT THE INSPECTION?
We welcome owners and buyers to be present at the time of inspection, although we ask that you leave the inspector to carry out their inspection and wait to ask your questions at the end. This allows the inspector to concentrate solely on assessing the property to deliver a non-bias report.

WHO ARRANGES ACCESS TO THE PROPERTY?
We will work with your agent to arrange a time that suits all parties. Provide your agents details through the online form or over the phone and we will get in contact with them. If you have already found a time that works with your agent, that’s fantastic, let us know and we will try to accommodate the given time.

HOW LONG DOES THE INSPECTION TAKE?
A typical combined building and pest inspection will take between one to two hours.

WHEN WILL I RECEIVE MY REPORT?
You will receive your report on the same day as your inspection. Please note that payment must be received prior to the report being sent.

WHAT EQUIPMENT IS USED BY THE INSPECTOR?
Your Inspector will carry a ladder, torch, moisture meter and thermal sensor to your inspection. Please be aware that the moisture meter is only used when visual evidence of moisture is identified by your inspector. The same protocol is followed for the use of the thermal sensor, which is also only required when visual evidence of pest activity is identified.

I HAVE QUESTIONS ABOUT MY REPORT, WHO DO I SPEAK TO?
We encourage you to speak with the building inspector who made your booking and conducted your inspection. That way you’re dealing with the person who has first-hand knowledge of the property you’re buying. They will talk you through any sections of the report you are unsure about.

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